Privacy notice

BlanksAreUs Privacy Policy

 

Welcome to your go-to place for laser-cut perspex, acrylic, and wood blanks — where creativity reigns and your privacy matters just as much as your craft!

1. Who We Are

BlanksAreUs is a proud South African business dedicated to supporting your creative journey with precision-cut blanks. When you use our website or buy from us, understanding how we protect your personal information is important — and that’s what this Privacy Policy is all about.

2. Information We Collect

We collect some personal details when you engage with us — think your name, email, delivery address, phone number, payment info, and browsing data. This collection happens mainly when you: create an account, place an order, contact customer support, or subscribe to our updates.

3. Why We Collect Your Data

Your info helps us:

  • Process and deliver your orders accurately and promptly.
  • Communicate about your orders and respond to your queries promptly.
  • Send you fun updates, special offers (only if you opt-in), and craft inspo.
  • Improve our website and services for a smoother, more creative experience.

4. How We Store and Protect Your Information

Your data is treated like precious treasure — stored securely using encryption and protected from unauthorized access. We periodically review our security measures to keep your information as safe as the blanks we craft.

5. Sharing Your Information

We only share your personal data with trusted partners who help us run the business — like payment gateways, delivery couriers (CourierGuy), and IT service providers. These partners are bound by confidentiality and only use your info to do their job. We never sell your personal data to third parties.

6. Cookies and Tracking

Our website uses cookies — little helpers that improve your browsing by remembering preferences and analyzing traffic. You can control cookies through your browser settings, but disabling them might affect your overall site experience.

7. Your Data Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Know what personal information we hold about you.
  • Request corrections or deletions of your data where applicable.
  • Opt-out of marketing communications whenever you wish (simply use the unsubscribe option).

To exercise these rights, just drop us a line at info@blanksareus.co.za.

8. Data Retention

We keep your data only as long as necessary to fulfill orders, comply with legal obligations, and provide useful customer service.

9. Children’s Privacy

We don’t knowingly collect data from anyone under 13. If a parent or guardian believes we have unintentionally collected such data, please contact us immediately.

10. Changes to This Policy

As we grow and laws evolve (looking at you, POPIA), we may update this policy. We’ll post changes on our website, so please check back regularly to stay informed.

11. Contact Us

Questions, concerns, or just want to chat about your privacy? We’re here for you! Reach out anytime at info@blanksareus.co.za.

Keep crafting with confidence, and remember — your creativity is safe with us.
Thanks for being part of the BlanksAreUs family!